Terms of service

These Terms of Service (“Terms”) govern your use of the Gavarres website and store (the “Services”). The terms “we”, “us”, and “our” refer to Gavarres.

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use the Services.

Our store is hosted on Shopify, which provides the ecommerce platform that allows us to sell our products. All sales are made directly between you and Gavarres.

Eligibility & Use

You must be at least the age of majority in your place of residence to use the Services and to place orders. You must not purchase products on behalf of minors.

You agree to use the Services only for lawful purposes and not for resale, distribution, or commercial exploitation unless expressly agreed in writing.

Products & Information

We aim to present product information as accurately as possible. However, product appearance, colour, or packaging may vary slightly depending on your device or screen settings.

Product descriptions, availability, and pricing may change at any time without notice. We reserve the right to limit quantities or discontinue products.

CBD Products

Gavarres products are intended for adult use only (18+). Our products are not intended to diagnose, treat, cure, or prevent any disease and are not sold as medicinal products. They should be used only as directed and in accordance with applicable law.

Orders & Payments

When you place an order, you are making an offer to purchase. An order is only accepted once payment is received and we confirm acceptance.

We may refuse or cancel an order at our discretion, including where pricing errors, availability issues, or suspected misuse occur. If this happens, we will notify you and refund any payment received.

Nothing in these Terms affects your statutory consumer rights under EU or local law, including your right of withdrawal, as set out in our Refund Policy.

Prices & Taxes

Prices are shown at the time of checkout and may exclude shipping, taxes, or duties unless stated otherwise. You are responsible for any applicable taxes or charges associated with your order.

Shipping & Delivery

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or events outside our control.

Risk of loss passes to you upon delivery of the products to the address provided, in accordance with applicable consumer law.

Returns & Refunds

Returns, refunds, and exchanges are handled in accordance with our Refund Policy, which forms part of these Terms.

Intellectual Property

All content on the Services, including text, images, branding, and design, is owned by or licensed to Gavarres and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without our prior written consent.

Third-Party Services

The Services may include links or functionality provided by third parties. We are not responsible for the content, policies, or practices of third-party services.

Feedback

If you submit reviews, comments, or other feedback, you grant us a non-exclusive, royalty-free right to use this content for operating, improving, and promoting the Services.

Limitation of Liability

To the fullest extent permitted by law, Gavarres shall not be liable for indirect, incidental, or consequential damages arising from your use of the Services or products purchased through them.

Nothing in these Terms limits liability where such limitation is not permitted under applicable law.

Termination

We may suspend or terminate access to the Services if these Terms are violated. Obligations and rights that by their nature should survive termination will continue to apply.

Governing Law

These Terms are governed by and construed in accordance with the laws of Spain. Mandatory consumer protections under EU or local law remain unaffected.

Changes to These Terms

We may update these Terms from time to time. The latest version will always be available on this page. Continued use of the Services constitutes acceptance of any changes.